Pennsylvania Assisted Living Association

Event Calendar

Thursday, August 6, 2020

2020 PALA Summer Virtual Seminar

Start Date: 8/5/2020 10:00 AM EDT
End Date: 8/6/2020 12:00 PM EDT

Venue Name: Zoom

Organization Name: PALA

Janet Neidig
Email: [email protected]
Phone: (717) 695-9734


  • PALA members must first LOGIN to the PALA website to receive the member pricing. 
  • If you are NOT a PALA member, you must select "public" in the Member Type dropdown box to register.
  • Please contact PALA at (717) 695-9734 or email [email protected] if you need assistance.
PALA Invites you to go VIRTUAL with us!
 2020 Summer Virtual Seminar
 August 5-6, 2020


Day 1 Sessions: August 5, 2020
SESSION 1: 10:00am – Noon (2 CEUs)
How to Lead a Team During Challenging Times and Change
John Formica, (The “Ex Disney Guy), America’s Customer Experience Coach
Have you ever wondered what successful leaders do in challenging times? Given the same set of circumstances, some leaders create team success and others fail. Great leaders know how to turn tough times into big wins. Success or failure during times of peril depends on your ability to get your team moving with strength and confidence. In this workshop you will learn where attitude, strength, focus, communication and resolve will help you avoid the temptations that lead to failure in difficult times.
SESSION 2: 2:00-4:00 pm (2 CEUs)
Addressing the Dementia Dilemma
Dawn Platt RD, CDP, CADDCT, Memory Care Specialist, Legend Senior Living

Senior Living Providers are increasingly the primary caregivers for people with dementia. Providers must be poised to embrace new obstacles offering services in innovative ways to meet the growing need for dementia care. This session will examine the forecasted projections for memory care and explore challenges and opportunities to meet this need in the senior living setting.
Day 2 Session: August 6, 2020

SESSION 3: 10:00 am - Noon (2 CEUs)
How to Develop a Plan of Correction along with the SansWrite Process 
BHSL Staff: Michele Strauser, Neil Cody and Brent Sutherland

Are you aware of the new plan of correction process? A panel of experts will discuss the new BHSL process and best practices in completing your plan of corrections along with the SansWrite program to complete your plan of correction electronically.